FAQ

FREQUENTLY ASKED QUESTIONS

  1. Add items by clicking “Add to Cart”
  2. Once your done adding items to your cart, click “Proceed to Checkout”
  3. Review your orders and fill up the required information, then click “Place Order”
  4. Order confirmation will be shown with our bank account information and an email will be sent to you
  5. Pay the amount required to process your orders
  6. Take a picture of the deposit slips and upload it in our contact page with the subject “Payment Verification”
  7. Once payment has been confirmed, we will send an confirmation email and will ship your items immediately.
  • BPI Bank Deposit/Transfer
  • BDO Bank Deposit/Transfer
  • GCASH
  • Credit Card via Paypal
  • Yes, but we’ll process it manually. Please email us at theventurepack@gmail.com
  • None. But you can purchase online. We are available on Shoppee, and Lazada
  • P 100.00 is our Flat Rate
  • *** subject to change without prior notice
  • 2-3 days for Metro Manila
  • 5-7 days for Provincial
  • No, because we make sure that our products are in good condition before shipping it to you.
  • Our bags are 100% Polyester. It is a water-resistant bag.
  1. Empty the bag by checking all pockets and corners.
  2. Fill a bath with plenty of luke warm water.
  3. Add a small amount of detergent free soap. Do not use regular detergent or softener which can damage the material, especially if the bag is waterproof.
  4. Using a soft brush or cloth scrub the bag, focusing on areas that are particularly dirty. A toothbrush is useful for particularly tough stains and getting into difficult to reach areas.
  5. Allow the bag to dry naturally away from direct heat sources. If possible hang the bag upside down to dry. Do not tumble dry as this can damage the bag. Ensure the bag is 100% dry before storing.